Article
Performance measurement in humanitarian logistics: a customer-oriented approach
The purpose of this paper is to develop a performance measurement framework that takes into account the key stakeholders of the logistics departments or personnel in humanitarian organisations. It reflects their views and characteristics by adapting the balanced scorecard (BSC) to this environment. The key stakeholders are identified using the stakeholder salience framework by Mitchell et al. (1997).
Ketersediaan
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IPC Corporate University Library
ATC LO PIE p C.1
ATC16008948
Tersedia
Informasi Detail
- Judul Seri
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Journal of Humanitarian Logistics and Supply Chain Management Performance measurement
- No. Panggil
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ATC LO PIE p
- Penerbit
- United Kingdom : Emerald., 2014
- Deskripsi Fisik
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26 p.
- Bahasa
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English
- ISBN/ISSN
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- Klasifikasi
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LO
- Tipe Isi
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- Tipe Media
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- Tipe Pembawa
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online resource
- Edisi
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Vol. 4 No. 2, 2014
- Subjek
- Info Detail Spesifik
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- Pernyataan Tanggungjawab
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Maja Piecyk
Versi lain/terkait
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|---|---|---|
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| How standards and modularity can improve humanitarian supply chain responsiveness: The case of emergency response units | Vol. 5 No. 3, 2015 pp. 348-386 | en |
| A Methodology For Data Gathering And Analysis In A Logistics Simulation Project | Vol. 8 Iss 6 pp | en |
| Templates for Managing Training Projects | en | |
| Logistics Education: Achieving Market and Research Driven Skill Development | Vol. 31 Iss 7/8 pp | en |
| Logistics & Supply Chain Management | 4th ed. | en |
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