Article
Supply chain networks and service-dominant logic: suggestions for future research
The service-dominant (S-D) logic views supply chains as value co-creation networks. These networks promote knowledge growth amongst network members via resource deployment and coordination. The exchange of knowledge and utilization of operant resources among the network members leads to co-created service offerings and value proposals for the end-users, with the ultimate goal of transforming end-user experiences to perceptions of superior value-in-use. The purpose of this paper is to develop an illustration of the value co-creation concept and use this illustration as guide to examine the research gaps that are yet to be tapped in the area where supply chain networks and S-D logic intersects.
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Value attenuation and retail out-of-stocks: A service-dominant logic perspective | Vol. 44 No. 1/2, 2014 | en |
Global logistics : new directions in supply chain management | Fifth Ed. | en |