Article
Strategic intent, measurement capability, and operational success: making the connection
From strategic intent to core competences to supply-chain relationships, companies have been forced by dynamic and intense competitive pressures to re-evaluate almost every aspect of their approach to conducting business. These re-evaluations have in turn led to the implementation of dramatic strategic initiatives that range from benchmarking to just-in-time to re-engineering to total quality management. The number of “new” initiatives implemented in the quest for competitive advantage during the past decade is quite extensive; however, the reality is that while often beneficial these diverse endeavours frequently fail to yield the requisite improvements in firm competitiveness.
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Measurement and EEaluation : Essential for Measuring Training Success | Volume 4 : Train the trainer | en |