Article
Order‐to‐delivery process performance in delivery scheduling environments
The purpose of this paper is to generate a performance model for an order‐to‐delivery (OTD) process in delivery scheduling environments. It aims to do this with a triadic approach, encompassing a customer, a supplier and a logistics service provider.
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Humanitarian supply chain performance management: a systematic literature review | Vol. 19 Iss 5/6 pp. 592 - 608 | en |