Article

The role of benchmarking in the performance of the import process

---

Any firm participating in external (or inter-firm) benchmarking anticipates at least two benefits: useful statistics on how it performs relative to the other participating firms; and guidance in identifying promising performance improvement actions. Using data from a five-year benchmarking program for firms engaged in import operations, this research illustrates how these benefits might be assured. A major recommendation of the research is that, along with formal analysis of quantitative data, the structure of ongoing inter-firm benchmarking programs must facilitate the firms' receipt of information that enhances the realization of these benefits. This is likely to improve such programs along the dimensions of data gathering efficiency, data quality, and hence the usefulness of benchmarking to participating firms.

---

Ketersediaan

Informasi Detail

Judul Seri

International Journal of Physical Distribution & Logistics

No. Panggil

ATC LO YOU t

Penerbit

USA : Emerald Insight., 1999

Deskripsi Fisik

20 p.

Bahasa

English

ISBN/ISSN

-

Klasifikasi

LO

Tipe Isi

-

Tipe Media

-

Tipe Pembawa

online resource

Edisi

Vol. 29 No. 9, 1999

Subjek

Logistics
Benchmarking
Performance Measurement
Imports

Info Detail Spesifik

-

Pernyataan Tanggungjawab

Richard R. Young

Versi lain/terkait

Lampiran Berkas

Komentar

---

Anda harus masuk sebelum memberikan komentar