Article
An investigation into hospitality cruise ship work through the exploration of metaphors
The purpose of this paper is to investigate, through metaphor analysis, the complex nature of the work undertaken by waiters and pursers on-board cruise ships. This is an under-researched field and empirical research has produced some interesting perceptions that these groups of workers have of themselves, of others, and of the world in which they work and live.
Judul | Edisi | Bahasa |
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Diffusion of quality standards in the hospitality sector | Vol. 33 No. 5, 2013 pp. 504-527 | en |
Diffusion of quality standards in the hospitality sector | Vol. 33 No. 5, 2013 pp. 504-527 | en |