Improving the service operations of container terminals | PELINDO LIBRARY & KNOWLEDGE CENTER

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Article

Improving the service operations of container terminals

Wen-Kai K. Hsu - Nama Orang;

In the relevant literature about container terminals (CTs), most studies focused on the internal operational management of CT operators. In practice, for improving the performance of CT operators, the external customers’ requirements should also be considered. The purpose of this paper is to discuss the improvement of service operations of CTs from users’ requirement perspectives.

Ketersediaan

IPC Corporate University Library ATC LO HSU i C.1

ATC1601514

Tersedia

Informasi Detail

Judul Seri: The International Journal of Logistics Management
No. Panggil: ATC LO HSU i
Penerbit: China : Emerald., 2013
Deskripsi Fisik: 18 p.
Bahasa: English
ISBN/ISSN: -
Klasifikasi: LO
Tipe Isi: -
Tipe Media: -
Tipe Pembawa: online resource
Edisi: Vol. 24 No. 1, 2013
Subjek: Logistics Management
Freight containers
Container terminals
Quality function deployment
Customer requirements
Info Detail Spesifik: -
Pernyataan Tanggungjawab: Wen-Kai K. Hsu

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