Improving the service quality of ocean container carriers: an Indian case study

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Article

Improving the service quality of ocean container carriers: an Indian case study

Vanumamalai Kannan - Nama Orang; S.K. Bose - Nama Orang; N.G. Kannan - Nama Orang;

The purpose of this paper is to assist ocean container carriers in their service quality improvement strategies to ensure breakthrough performance in India.

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IPC Corporate University Library ATC LO KAN i C.1

ATC1601515

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Informasi Detail

Judul Seri: Benchmarking: An International Journal
No. Panggil: ATC LO KAN i
Penerbit: India : Emerald., 2012
Deskripsi Fisik: 23 p.
Bahasa: English
ISBN/ISSN: -
Klasifikasi: LO
Tipe Isi: -
Tipe Media: -
Tipe Pembawa: online resource
Edisi: Vol. 19 No. 6, 2012
Subjek: Service Quality
shipping lines
Ocean container carriers
Liner shipping companies
Carrier selection
Info Detail Spesifik: -
Pernyataan Tanggungjawab: N.G. Kannan

Versi lain/terkait

Judul	Edisi	Bahasa
Benchmarking the service quality of ocean container carriers using AHP	Vol. 17 No. 5, 2010	en

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