Article

Assessing technological productivity gains: Benson and Parker revisited

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Organizations are constantly seeking productivity improvements through technology. But, how do you define productivity and, most importantly, how is it measured in the information workplace? In today’s cost-effective environment, it is often difficult to justify the implementation of technology without an adequate measure of its effectiveness. Prior to the information age, a simple costbenefit analysis was adequate justification for the purchase and implementation of new technology. In 1988 Benson and Parker devised a tool that can assist measuring information output (productivity). This paper reviews the methodology of the authors and the value added to performance with the implementation of technology to achieve productivity gains. The author also found that there is a strong correlation that exists between technology implementation, people and productivity. The paper concludes with a view of the importance of understanding risk factors involved in the implementation of technology to achieve added productivity gains.

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Ketersediaan

Informasi Detail

Judul Seri

Logistics Information Management

No. Panggil

ATC LO CAR a

Penerbit

USA : Emerald Insight., 1998

Deskripsi Fisik

6 p .

Bahasa

English

ISBN/ISSN

-

Klasifikasi

LO

Tipe Isi

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Tipe Media

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Tipe Pembawa

online resource

Edisi

Volume 11 · Number 2 · 1998 · 89–92

Subjek

Assessing
revisited

Info Detail Spesifik

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Pernyataan Tanggungjawab

Richard Cardinali

Versi lain/terkait

Lampiran Berkas

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