Article

A review and evaluation of logistics metrics

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Performance measurement in the logistics function, like all business functions, begins at the individual metric level. A performance measurement system that is well designed at the strategic level can be flawed at the individual metric level; the Achilles' Heel of any measurement system. The pressing need is not for the development of novel performance metrics: there is a great abundance of sufficient metrics already in existence. Rather, there is a need for a method with which to evaluate existing metrics. This paper addresses this need by suggesting a set of evaluation criteria for individual logistics performance metrics and identifying the inherent trade‐offs. A taxonomy of logistics performance metrics, organized by process rather than by function, is also presented and the metrics are evaluated using the established criteria.

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Ketersediaan

Informasi Detail

Judul Seri

The International Journal of Logistics Management

No. Panggil

ATC LO SHE a

Penerbit

Tokyo : Emerald Insight., 1994

Deskripsi Fisik

21 p .

Bahasa

English

ISBN/ISSN

-

Klasifikasi

LO

Tipe Isi

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Tipe Media

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Tipe Pembawa

online resource

Edisi

Vol. 5 Issue: 2, pp.11-28

Subjek

Distribution Management
Performance Measurement
Resource efficiency
Performance criteria

Info Detail Spesifik

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Pernyataan Tanggungjawab

Yossi Sheffi

Versi lain/terkait

Lampiran Berkas

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