Business service quality in an e-commerce environment | PELINDO LIBRARY & KNOWLEDGE CENTER

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Article

Business service quality in an e-commerce environment

Ying Yang - Nama Orang; Paul Humphreys - Nama Orang; Ronan McIvor - Nama Orang;

This paper aims to investigate how to improve business service quality (BSQ) in an e-commerce environment. It also serves as a basis for developing a BSQ measurement instrument in an e-commerce environment.

Ketersediaan

IPC Corporate University Library ATC LO YAN b C.1

ATC1601717

Tersedia

Informasi Detail

Judul Seri: Supply Chain Management: An International Journal
No. Panggil: ATC LO YAN b
Penerbit: United Kingdom : Emerald Insight., 2006
Deskripsi Fisik: 6 p .
Bahasa: English
ISBN/ISSN: -
Klasifikasi: LO
Tipe Isi: -
Tipe Media: -
Tipe Pembawa: online resource
Edisi: Volume 11 · Number 3 · 2006 · 195–201
Subjek: Electronic Commerce
Business performance
Info Detail Spesifik: -
Pernyataan Tanggungjawab: Ronan McIvor

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