Article

Controlling customer logistics service

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Customer logistics service may mean different things to various organizations! Heavy emphasis in one organization may be placed on having a product available at the time, at the place, and in the quantities desired. In another company, it may be desirable to preserve the relative freedom in the manner and timing with which orders can be received from customers for processing. At other times and in other organizations, management may concentrate on improving the condition of goods delivered to customers. Finally, but of vital importance in many logistics systems, the speed and dependability with which items ordered can be made available to customers may be of primary concern.

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Ketersediaan

Informasi Detail

Judul Seri

International Journal of Physical Distribution & Logistics Management

No. Panggil

ATC LO HES c

Penerbit

United Kingdom : Emerald Insight., 1994

Deskripsi Fisik

9 p.

Bahasa

English

ISBN/ISSN

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Klasifikasi

LO

Tipe Isi

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Tipe Media

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Tipe Pembawa

online resource

Edisi

Vol. 24 No. 4, 1994, pp. 4-10

Subjek

Logistics
Services

Info Detail Spesifik

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Pernyataan Tanggungjawab

James L. Heskett1

Versi lain/terkait

Lampiran Berkas

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