Customer service in the Baltic region: an exploratory analysis

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Article

Customer service in the Baltic region: an exploratory analysis

Carol J. Johnson - Nama Orang; Curtis M. Grimm - Nama Orang; Valdis Blome - Nama Orang;

The goal of this research is to identify which service activities contribute most to customer satisfaction in the technical wholesale industry in the Baltic States .

Ketersediaan

IPC Corporate University Library ATC LO BLO c C.1

ATC1601825

Tersedia

Informasi Detail

Judul Seri: The International Journal of Logistics Management
No. Panggil: ATC LO BLO c
Penerbit: Latvia : Emerald Insight., 2007
Deskripsi Fisik: 19 p.
Bahasa: English
ISBN/ISSN: -
Klasifikasi: LO
Tipe Isi: -
Tipe Media: -
Tipe Pembawa: online resource
Edisi: Vol. 18 No. 2, 2007 pp. 157-173
Subjek: Supply Chain Management
Customer satisfaction
Customer service management
Distribution channels and markets
Info Detail Spesifik: -
Pernyataan Tanggungjawab: Valdis Blome

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Creative customer service management	Vol. 24 No. 4, 1994, pp. 32-40	en
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