Diffusion of quality standards in the hospitality sector

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Article

Diffusion of quality standards in the hospitality sector

Marı´a del Mar Alonso-Almeida - Nama Orang; Frederic Marimon - Nama Orang; Merce Bernardo - Nama Orang;

The aim of this study is to compare the diffusion of certifications under two quality management systems (QMSs) in the tourism sector in Spain: the generic ISO 9001 international standard; and the Spanish industry-specific “Q” standard.

Ketersediaan

IPC Corporate University Library ATC LO BER d C.1

ATC1601862

Tersedia

Informasi Detail

Judul Seri: International Journal of Operations & Production Management
No. Panggil: ATC LO BER d
Penerbit: Spain : Emerald Insight., 2013
Deskripsi Fisik: 26 p.
Bahasa: English
ISBN/ISSN: -
Klasifikasi: LO
Tipe Isi: -
Tipe Media: -
Tipe Pembawa: online resource
Edisi: Vol. 33 No. 5, 2013 pp. 504-527
Subjek: Quality Management
Quality
Diffusion
Hospitality
“Q” Spanish standard
Info Detail Spesifik: -
Pernyataan Tanggungjawab: Merce Bernardo

Versi lain/terkait

Judul	Edisi	Bahasa
Diffusion of quality standards in the hospitality sector	Vol. 33 No. 5, 2013 pp. 504-527	en
An investigation into hospitality cruise ship work through the exploration of metaphors	Vol. 36 No. 5, 2014	en

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