Article
Evaluating reverse logistics programs: a suggested process formalization
Suppliers, manufacturers, wholesalers, and retailers alike are still considering reverse logistics (RL) to be the “necessary evil” in their day-to-day operations rather than an opportunity for future performance. At the same time, a well-structured RL program can create a substantial valueadded and positively affect the bottom-line. Based on in-depth investigation of best-in-class RL programs implemented in practice, the purpose of this paper is to offer a grounded flow charting approach for assessing the state of program development and, potentially, identifying areas for improvement across different companies in various industries.
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Benchmarking Green Logistics Performance With A Composite Index | Vol. 18 Iss 6 pp | id |