Article
Examining the impact of reverse logistics disposition strategies
The objective of this paper is to empirically examine the impact that different disposition strategies have on strategic performance in the reverse logistics process. This research also includes the role of the returns policy in the customer decision-making process as a foundation for determining the appropriate disposition strategy.
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The Handbook of logistics and distribution management | en | |
Managing product returns for reverse logistics | Vol. 36 No. 7, 2006 | en |
Information enrichment: designing the supply chain for competitive advantage | Volume 2 · Number 4 · 1997 · 137–148 | en |