Article
Give me back my empties or else! A preliminary analysis of customer compliance in reverse logistics practices (UK)
This research aims to conduct an exploratory analysis into current industrial reverse logistics practice in business-to-business (B2B) and business-to-customer relationships (B2C), and determine the financial and operational impact of customer non-compliance in returning distribution equipment back to their source.
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The handbook of logistics and distribution management | en | |
Forecasting product returns for recycling in Indian electronics industry | Vol. 11 No. 1, 2014 pp. 102-114 | en |