Article
Insights from the introduction of a supply chain co-ordinator
Many chain co-ordinating initiatives fail due to a lack of trust in and resistance against supply chain co-ordinators, unequally distributed benefits, opposing requirements of involved parties and asymmetric distribution of power. The goal of this paper is to provide insight into factors influencing the successful implementation of a supply chain co-ordinator. For this purpose, the Electronic Service Center (ESC), a successful, pan-European chain co-ordinator based in The Netherlands, is studied. The ESC acts as a central and neutral supply chain co-ordinator and aims at co-ordinating the flow of information between customers, logistics carriers, warehouses, forwarders and suppliers. This paper provides a general overview of the roles of supply chain co-ordinators and provides a short review of factors responsible for failure. It investigates the ESC, describes the supply chain and the various roles of the supply chain co-ordinator, and discusses the various trade-offs made by the organisations involved in the supply chain. In the last section conclusions are drawn and recommendations given for future research.
Judul | Edisi | Bahasa |
---|---|---|
The Handbook of Logistics and Distribution Management: Understanding the Supply Chain | 5th ed. | en |
The Relationship Of Logistics To Supply Chain Management: Developing A Common Industry Definition | Vol. 101 Iss 8 pp | en |
Effects of Iranian online behavior on the acceptance of internet banking | VOL. 7 NO. 2 2013, pp. 123-139 | en |