Article
Participant observation in logistics research: Experiences from an RFID implementation study
The purpose of this paper is to describe the advantages, challenges and uncertainties of collecting and analyzing data using participant observation in logistics research.
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Insights into service operations management : a research agenda | Vol. 12, No. 2, Summer 2003 | en |
Towards a holistic approach to logistics quality deficiencies | Vol. 24 Iss 9 pp. 944 - 957 | en |