Article

The successful management of a small logistics company

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In this paper, a case study conducted on a small third-party logistics (3PL) company in Hong Kong is presented. This company is interesting in that it has been designated as the “king” of Hong Kong’s 3PL (in-bound) logistics companies. The company has been successful in its overall business performance and in satisfying customers. This company’s strategic alliances with both clients and customers have helped to improve the utilization of its resources, such as warehouse space and transportation fleets. Also, the company is in the process of expanding its operations across greater China, with the objective of becoming a full-pledged 3PL company. The analysis of this case focuses on the critical success factors (strategies and technologies) that have allowed a small company started only in 1996 to become so successful in its operations. Also, a framework has been provided for the company to develop its logistics operations as a full-pledged 3PL company.

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Ketersediaan

Informasi Detail

Judul Seri

International Journal of Physical Distribution & Logistics Management

No. Panggil

ATC LO NGA t

Penerbit

China : Emerald Insight., 2003

Deskripsi Fisik

22 p.

Bahasa

English

ISBN/ISSN

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Klasifikasi

LO

Tipe Isi

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Tipe Media

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Tipe Pembawa

online resource

Edisi

Vol. 33 No. 9, 2003 pp. 825-842

Subjek

Logistics
Critical Success Factors
Case Studies
strategic alliances
Small enterprises

Info Detail Spesifik

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Pernyataan Tanggungjawab

E.W.T. Ngai

Versi lain/terkait

Lampiran Berkas

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