Article
Towards taxonomy architecture of knowledge management for third-party logistics service provider
The purpose of this paper is to examine how the rapid pace of technological change, attrition rate, global complexities and the increasing amount of data and information available have complicated the task of managing knowledge for third‐party logistics (3PL) service providers. Based on literature, there is a need for research into the development of a generic taxonomy components framework (GTCF) for the implementation of knowledge management (KM) solution for 3PL service providers.
Judul | Edisi | Bahasa |
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Knowledge management framework and strategy 2014 | id | |
Market competitiveness and quality performance in high-contact service industries | Vol. 113 No. 4, 2013 pp. 573-588 | en |