Article

Unattended delivery to the home: an assessment of the security implications

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As the volume of retail sales distributed to the home rises, the proportion of deliveries made when there is no one at home (i.e. “unattended”) is also likely to increase. Traditionally unattended delivery involved leaving orders on the doorstep or with a neighbour. In recent years new systems of secured delivery have been developed, many of them employing reception boxes. This paper classifies the main types of unattended delivery and assesses their relative security. It identifies security problems common to most forms of unattended delivery and examines ways of overcoming them. It also advocates more rigorous analysis of the trade‐offs between delivery cost, customer convenience and security, particularly by the new generation of “e‐fulfilment’ companies.

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Ketersediaan

Informasi Detail

Judul Seri

International Journal of Retail & Distribution Management

No. Panggil

ATC LO TAL u

Penerbit

United Kingdom : Emerald Insight., 2003

Deskripsi Fisik

14 p.

Bahasa

English

ISBN/ISSN

-

Klasifikasi

LO

Tipe Isi

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Tipe Media

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Tipe Pembawa

online resource

Edisi

Vol. 31 Issue: 1, pp.30-41

Subjek

security
Delivery services
Theft

Info Detail Spesifik

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Pernyataan Tanggungjawab

Deepak Tallam

Versi lain/terkait

Lampiran Berkas

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