Article
A Review and Evaluation of Logistics Performance Measurement Systems
Logistics encompasses a complex set of activities which require a collection of metrics to adequately measure performance. Ideally, the performance metrics used should be selected and maintained as a system, so they complement and support each other and provide the decision makers with a well balanced picture of the logistics process. Often in practice, however, performance measurement systems are not formally managed or evaluated. The result is a performance measurement “system” where the interrelations between the metrics are not known, duplication is frequent, and omission is undetectable. This paper addresses this shortcoming by developing a set of evaluation criteria for logistics performance measurement systems and applying it in two case studies.
Judul | Edisi | Bahasa |
---|---|---|
Managing logistics and supply chain challenges : singapore insights and perspectives | en | |
Multimodal transport : the practitioner's definitive guide / the Singapore logistics association with Cheong Yun Wan in Consultation with Stanley Lim and Thomas Sim | 3rd Edition | en |
DEA-based performance measurement of seaports in Northeast Asia-radial and non-radial approach | Volume 25 Number 2 December 2009 pp.219-236 | en |
Performance measurement: roles and challenges | Vol. 109 No. 5, 2009 | en |