Article

Views Of Logistics Service Providers On Modularity In Logistics Services

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The objective of this paper is to increase understanding of the concept of service modularity and to present examples of applications of modularity approach in logistics services. This aim is pursued with an empirical case study, consisting of interviews of 25 logistics service providers (LSPs). Themes found in the literature are used in the interviews and in the analysis of the interviews. The findings show that the LSPs consider modularity as a useful approach, and examples of applications of modularity can be found in the logistics industry. In the future, modularity thinking has potential to become a valuable tool for responding to the challenges facing the logistics service industry, as customers’ demands become increasingly diversified, and services, processes and organisational networks become more complex

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Ketersediaan

Informasi Detail

Judul Seri

International Journal of Logistics Research and Applications

No. Panggil

ATC LO RAJ v C.1

Penerbit

Finlandia : Taylor and Francis., 2013

Deskripsi Fisik

18 p.

Bahasa

English

ISBN/ISSN

1469-848X

Klasifikasi

LO

Tipe Isi

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Tipe Media

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Tipe Pembawa

online resource

Edisi

Vol. 16, No. 1, 34–50,

Subjek

Logistics Services
Modularity
Networks
Services
processes

Info Detail Spesifik

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Pernyataan Tanggungjawab

Mervi Rajahonka*

Versi lain/terkait

Lampiran Berkas

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