An ordinal logistic regression model for analysing airport passenger satisfaction

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Article

An ordinal logistic regression model for analysing airport passenger satisfaction

Laura Eboli - Nama Orang; Gabriella Mazzulla - Nama Orang;

This paper aims to provide a tool for measuring air passenger satisfaction and for identifying the critical service aspects available in the terminal in order to offer services characterised by a high level of quality.

Ketersediaan

IPC Corporate University Library ATC LO EBO a

ATC1802926

Tersedia

Informasi Detail

Judul Seri: EuroMed Journal of Business
No. Panggil: ATC LO EBO a
Penerbit: Italy : Emerald Insight., 2009
Deskripsi Fisik: 20 p.
Bahasa: English
ISBN/ISSN: 1450-2194
Klasifikasi: LO
Tipe Isi: -
Tipe Media: -
Tipe Pembawa: online resource
Edisi: Vol. 4 No. 1, 2009 pp. 40-57
Subjek: Regression analysis
Customer satisfaction
Italy
air transport
Info Detail Spesifik: -
Pernyataan Tanggungjawab: Laura Eboli

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