Article

Experiences of implementing ISO 9000 in Swedish industry

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The period 1990 to 1993 saw a profound transformation within Swedish industry. This transformation took place in response to the deepest recession experienced in decades. Companies responded by searching for different methods to increase their competitive power. One approach in these efforts was to increase efficiency through the use of different comprehensive quality concepts. Different advocates propounded different approaches, e.g. total quality management, different quality awards or ISO 9000. In Sweden, a widespread debate regarding the suitability and potential of the different concepts arose. The debate concerning the ISO 9000 system soon became polarized: one group in favour of the system and one group who saw the system as an inadequate tool for increasing the competitiveness of companies. Whatever the standpoint taken in this debate, it seems today to be an indisputable fact that ISO 9000 is a powerful instrument which cannot be disregarded; no previous change concept has been able to show, in such a short time, an equally large number of companies having implemented, or being on the point of implementing, such a system.

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Ketersediaan

Informasi Detail

Judul Seri

International Journal of Quality & Reliability Management

No. Panggil

ATC MR CAR e

Penerbit

Sweden : Emerald Insight., 1996

Deskripsi Fisik

16 p.

Bahasa

English

ISBN/ISSN

0265-671X

Klasifikasi

MR

Tipe Isi

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Tipe Media

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Tipe Pembawa

online resource

Edisi

Vol. 13 No. 7, 1996, pp. 36-47

Subjek

Reliability management
Swedish industry
Experiences of implementing

Info Detail Spesifik

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Pernyataan Tanggungjawab

Matts Carlsson

Versi lain/terkait

Lampiran Berkas

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