Book

Outstanding : 47 ways to make your organization exceptional

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Every day outstanding organizations do things and promote values that ensure they will retain customers, grow revenues, increase market share, and build their reputations. People in these organizations hold values and take actions-- individually and collectively--that are not always easy or obvious but are fundamentally powerful. 

Informed by his own commitment to the concept of personal accountability and enlivened by compelling true stories from exceptional organizations, in this insightful and accessible book John Miller identifies the principles and behaviors that distinguish such organizations from the pack and provides readers with ways to integrate them into their own work. 

With its pithy entries that carry significant impact, Outstanding is by turns a playbook, a guide, and an inspiration. It is filled with practical ideas that can--and should--be used every single day by individuals and teams from the boardroom to the stockroom for creating a distinguished organization with which customers and stakeholders will want to work.

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Ketersediaan

Informasi Detail

Judul Seri

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No. Panggil

LC 658.401 MIL o

Penerbit

New York : Penguin Books., 2010

Deskripsi Fisik

xiv, 206 p., 22 cm

Bahasa

English

ISBN/ISSN

978-0-399-15640-3

Klasifikasi

658.401

Tipe Isi

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Tipe Media

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Tipe Pembawa

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Edisi

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Subjek

Organizational Change
Organizational Development
Costumer Services
Organizational effectiveness

Info Detail Spesifik

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Pernyataan Tanggungjawab

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Versi lain/terkait

Lampiran Berkas

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