This title is an implementation blueprint for Six Sigma! ""The Six Sigma Way" demystifies Six Sigma with a real-world 'how-to 'guide. A good investment for any business planning to launch Six Sigma." - John Biedry, VP Quality and Compliance, Sears Home Services. Cost reduction ...productivity improvement ...customer retention ...these are the promises of the Six Sigma quality management system.…
n The Power of Habit, Pulitzer Prize–winning business reporter Charles Duhigg takes us to the thrilling edge of scientific discoveries that explain why habits exist and how they can be changed. Distilling vast amounts of information into engrossing narratives that take us from the boardrooms of Procter & Gamble to sidelines of the NFL to the front lines of the civil ri…