Reform in the Vision, Mission and Corporate Culture by PT Pelabuhan Indonesia IV (Persero) or "Pelindo IV" at the beginning of 2014 requires changes in all fields, including the Human Resources Management. In accordance with the vision "To be a valuable and attractive company through process and service excellence with happy people" and one of the point in the mission Directorate of Human Resou…
Most organizational change initiatives fail spectacularly (at worst) or deliver lukewarm results (at best). In his international bestseller Leading Change, John Kotter revealed why change is so hard, and provided an actionable, eight-step process for implementing successful transformations. The book became the change bible for managers worldwide.Now, in A Sense of Urgency, Kotter shines the spo…
What makes being a global business leader today such a complex task? It’s more than mastering your knowledge of various geographies and cultures, though that is essential. But to succeed, you must also master the complex mind-set and competencies needed to lead in today’s fully globalized world. Not an easy assignment.Enter Ángel Cabrera and Gregory Unruh. In Being Global, they pull from …
Talk is powerful. Engaging in the right conversation at the right time is key to both personal and organizational success. And it isn’t just ‘difficult’ conversations that matter. The Four Conversations clearly demonstrates it is the everyday dialogue we have with one another that is critical.Armed with a solid body of research and their own first-hand observations, Jeffrey and Laurie For…
Six simple rules : how manage complexity without getting complicated
The supply chain is at the heart of every successful business organization's decision-making process. This textbook explains how to create a winning supply chain management strategy by spotlighting how senior executives in European and US companies have turned their supply chains into strategic weapons designed to convert threats, risks and outside pressures into competitive advantages. Strate…
The McKinsey Quarterly is the business journal of McKinsey & Company. Our goal is to offer new ways of thinking about management in the private, public, and nonprofit sectors. We aim to help business people run their organizations more productively, more competitively, and more creatively. Quarterly articles, written by McKinsey consultants, offer practical ideas based on the firm's experien…
When Vern Clark became the Chief of Naval Operations in 2001, he made alignment one of his top five goals for the Navy. He also made George Labovitz and Victor Rosansky’s pioneering book, The Power of Alignment (1997), required reading for every admiral. Under Clark’s leadership, the U.S. Navy underwent one of the greatest—and most successful—organizational transformations…
Want people who care, engage, work hard, support your strategies, and deliver results? Start right here. Through more than a dozen case studies, top workforce optimization consultant David Russo identifies exactly what great organizations do differently when it comes to managing their people. He distills these differences into 17 rules, covering everything from resourcing and compensation to le…
Measuring performance and profitability in marketing is becoming more and more important in the business world. Best focuses on marketing performance, and profitability, and the role marketing strategies play in building the profits of a business. This edition further builds on the metrics and analytics focus, while incorporating the rise of technology in marketing.
My Vision: Challenges in the Race for Excellence is a unique book in which His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice-President and Prime Minister of the United Arab Emirates and Ruler of Dubai, examines aspects of the UAE's unique development experience. This young country is making every effort to achieve excellence and upgrade its status from a regional economic centre into an …
Strategically located in Asia, Singapore has built on its geographical advantage to become one of the world s leading logistics hubs and a preferred location for leading manufacturers to establish regional distribution centres. Its world-class infrastructure, excellent connectivity, efficient customs, pro-business environment, educated workforce and stable government have made Singapore a compe…
You can be as innovative and impactful — if you can change your behaviors to improve your creative impact. In The Innovator’s DNA, authors Jeff Dyer, Hal Gregersen, and bestselling author Clayton M. Christensen (The Innovator’s Dilemma, The Innovator’s Solution) build on what we know about disruptive innovation to show how individuals can develop the skills necessary to move progressive…
The BLCH Guide was developed to provide a basic yet comprehensive and practical guideline, covering all aspects of typical chemical tank terminal activities, from basic design and layout to the ongoing safe and efficient operation, maintenance and management of the facility. View further information at our dedicated website www.chemicalhandling.org
The 4 Disciplines exist for one reason: to execute on a plan in the midst of the whirlwind of distractions. Most people are so busy just maintaining the business—just keeping their heads above water—most of the time they can't even hear you, let alone execute on your most important priorities. The 4 Disciplines focuses your team's energy on a winnable game in…
Recently, some bestselling management books have focused on providing a recipe for greatness, while others have sought to unlock the secrets of long-term success. But a detailed analysis at the intersection of the two, one that explains how some companies manage to achieve repeated peaks of business performance, has been missing — until now. Accenture’s Paul Nunes and Tim Breene have found …
High Performance Companies complements the frameworks for strategy making detailed in many existing books, proposing a number of rules of thumb (or principles) that companies can consider when making their day-to-day decisions which, in turn, will determine their actual strategies. These principles traverse a wide range of scenarios, such as strategic changes implemented by companies, resource…
Can you prepare a breakeven analysis? Do you know the difference between an income statement and a balance sheet? Or understand why a business that’s profitable can still go belly-up? Has your grasp of your company’s numbers helped—or hurt—your career?Whether you’re new to finance or you just need a refresher, this go-to guide will give you the tools and confidence you need to master …
Pada abad ke-21 yang sering dikenal sebagai era informasi, para pakar dan praktisi manajemen dituntut untuk menumpahkan pemikirannya pada upaya keterpaduan dan keterkaitan. Perihal ini dicirikan dengan berbagai terminologi yang populer seperti koordinasi, integrasi, sinkronisasi, sinergi, kohesi, komplementer dan berjaringan (networking). Kecenderungan ini menggambarkan perlunya daya rangkai da…
George Kohlrieser—an international leadership professor, consultant, and veteran hostage negotiator—explains that it is only by openly facing conflict that we can truly progress through the most difficult business challenges. In this provocative book, he reveals how the proven techniques and psychological insights used in hostage negotiation can be applied successfully to any personal or bu…
In today's world of rapid change, companies must unleash energy at all levels to identify new opportunities. But unleashing energy creates centrifugal forces that can pull the organization apart. Setting energy in motion isn't enough-it has to be focused. No single theory can capture how successful companies simultaneously generate and focus energy. Far better is to draw upon multiple perspecti…
In these tough economic times, everyone is expected to produce more with less. And yet, studies have shown that on average, employees are working at only a fraction of their potential. What are managers to do? How can they inspire their people to perform at their absolute best? Whatever the situation, a good manager can quickly organize a group of average performers into a high-functioning team…
“How can I create an innovation engine that will consistently deliver substantial organic growth?” This question is the number-one issue for most CEOs and senior executives today. Innovation is a critical driver of organic growth, yet based on the authors' research, only a small percent of companies effectively use innovation to sustain long-term, profitable growth. And the stakes couldn't…
t’s a familiar scene in organizations today: a new competitive threat or a big opportunity emerges. You quickly create a strategic initiative in response and appoint your best people to make change happen. And it does—but not fast enough. Or effectively enough. Real value gets lost and, ultimately, things drift back to the default status.Why is this scenario so frequently repeated in indust…
Most leaders are desperately seeking ways to get greater results from their organizations. While they are quick to acknowledge the value and power of informal networks for getting work done, far too often leaders apply flawed approaches to generating business results from networks. What they need is a proven method for assessing and managing networks for strategic purposes. Driving Results Thr…
The 10-day MBA : step by step guide to mastering the skills taught in top business schools is an invaluable resource on business education. The bestselling book covers all the facts and gets the readers up-to-speed with the latest information in the world of business and individual finance. The book comprises of material taught in top business schools like Harvard, Stanford, University of Chica…
There’s a bewildering array of management tools out there. And they all promise to help you excel at the toughest parts of your job: defining your organization’s strategic direction, managing customers and costs, and boosting workforce performance.But just 30 percent of these tools deliver as intended. Why? As Jeremy Hope and Steve Player reveal in Beyond Performance Management, while many…
Tema sentral buku ini adalah membangun layanan prima dalam sebuah organisasi. Layanan (service) bukan saja bermanfaat sebagai pelengkap produk yang ditawarkan, namun juga merupakan kunci diferensiasi setiap perusahaan. Meminjam konsep The Flower of Services rumusan almarhum Christopher Lovelock, layanan bisa dianalogikan sebagai delapan daun bunga yang melekat pada setiap penawaran produk: info…
Considered by many to be the best textbook on Strategy, Contemporary Strategy Analysis 7 th editionbuilds on the strengths of previous editions by introducing students to the core concepts and principles of strategy. Rob Grant eloquently combines theory with current real world examples and practice using a clearly written, logical and comprehensive approach. An improved focus on strategy imp…
"This definitive work on HR competencies provides ideas and tools that help HR professionals develop their career and make their organization effective. -Edward E. Lawler III, Professor, University of Southern California "This book is a crucial blueprint of what it takes to succeed. A must have for every HR professional." -Lynda Gratton, Professor, London Business School "One single concept…
When Execution was first published in 2002, it changed the way we did our jobs. By analysing the discipline of getting things done, it helped thousands of business people to make the final leap to success. Now, Larry Bossidy and Ram Charan reframe their empowering message for a world in which the old rules have been shattered and radical change is becoming routine. For the foreseeable future: -…
Facilitation can provide a key route to creating buy-in to the need for change and associated change initiatives. But, this only happens when facilitation is used in the right way. The authors outline the guiding principles of facilitation that every change leader needs to understand to successfully drive change.
This book will make the principles of…
Financial management
In a world of stiffening competition, business strategy is more crucial than ever. Yet most organizations struggle in this area--not with formulating strategy but with executing it, or putting their strategy into action. Owing to execution failures, companies realize just a fraction of the financial performance promised in their strategic plans.
It doe…
Competitive advantage. The value chain. Five forces. Industry structure. Differentiation. Relative cost. If you want to understand how companies achieve and sustain competitive success, Michael Porter’s frameworks are the foundation. But while everyone in business may know Porter’s name, many managers misunderstand and misuse his concepts.
The rapid development in container terminal ports in providing efficient and effective services and high port productivity are necessary nowadays. It is happen as current demands from new generation of container vessels are an indicator to the container terminal operators how serious international trade via sea. This work shares scenario of service time at container terminal as a sign of its pe…
How to apply the value investing model to today's high-growth Asian companies This revised edition of Value Investing in Growth Companies serves as a step-by-step guide that lets investors combine the value investing and growth investing models to find excellent investment opportunities in emerging Asian companies. Though these two investing styles are very different, the authors' proprietary "…
Sea and freshwater ports are a key component of critical infrastructure and essential for maintaining global and domestic economies. In order to effectively secure a dynamic port facility operation, one must understand the business of maritime commerce. Following in the tradition of its bestselling predecessor, Port Security Management, Second Edition continues to supply read…
Warehouses are an integral part of the modern supply chain, involved in sourcing, producing and distributing goods. However, due to the complexities of warehouse operations they can often be one of the most costly parts of the supply chain. Their efficient management is therefore critical for minimizing cost and contributing to an effective and efficient supply chain. Warehouse Management pro…
Content this book about port information in Africa, Nort America, Central America, South America, Asia, Australia, Europe, Scandinavia and United Kingdom.
A new marketing paradigm focuses on the concentrated economic power of 600 global City-Centered Marketing: Why Local is the Future of Global Business is a compelling practical analysis of a new direction of marketing within the context of intensifying urbanization and the shift of global economy from West to East. Philip Kotler, one of the world's foremost marketing experts, and his bro…
Analyzing the way managers plan for the construction of large infrastructure hubs, this study finds that failure to include all stakeholders at the start of a project hampers the timely completion of major projects—and in worst-case scenarios, implementation fails and major projects are shelved. Using new models of stakeholder theory, the discussion compares four case studies: the extension o…
Buku ini mengulas dengan menarik berbagai aspek tentang pertumbuhan ekonomi, peran inovasi teknologi dan network. Sangat direkomendasikan untuk dibaca oleh penentu kebijakan ekonomi maupun pengambil keputusan di perusahaan.
Jugaad innovation : a frugal and flexible approach to innovation for the 21st century
Kaizen management has two main components. These include improvement, and maintenance of standard operating procedures. Maintaining standards involves training and discipline. Kaizen represents small improvements in the current system, while innovation represents a significant improvement resulting from a major change such as a large investment in new technology or equipment. Everyone in the or…