Market-Based management : strategies for growing customer value and profitabl…

Measuring performance and profitability in marketing is becoming more and more important in the business world. Best focuses on marketing performance, and profitability, and the role marketing strategies play in building the profits of a business.  This edition further builds on the metrics and analytics focus, while incorporating the rise of technology in marketing.

My vision : challenges in the race for excellence

My Vision: Challenges in the Race for Excellence is a unique book in which His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice-President and Prime Minister of the United Arab Emirates and Ruler of Dubai, examines aspects of the UAE's unique development experience. This young country is making every effort to achieve excellence and upgrade its status from a regional economic centre into an …

Managing logistics and supply chain challenges : singapore insights and persp…

Strategically located in Asia, Singapore has built on its geographical advantage to become one of the world s leading logistics hubs and a preferred location for leading manufacturers to establish regional distribution centres. Its world-class infrastructure, excellent connectivity, efficient customs, pro-business environment, educated workforce and stable government have made Singapore a compe…

The innovator's DNA : mastering the five skills of disruptive innovators

You can be as innovative and impactful — if you can change your behaviors to improve your creative impact. In The Innovator’s DNA, authors Jeff Dyer, Hal Gregersen, and bestselling author Clayton M. Christensen (The Innovator’s Dilemma, The Innovator’s Solution) build on what we know about disruptive innovation to show how individuals can develop the skills necessary to move progressive…

Bulk liquid chemical handling guide for plants, terminals, storage and distri…

The BLCH Guide was developed to provide a basic yet comprehensive and practical guideline, covering all aspects of typical chemical tank terminal activities, from basic design and layout to the ongoing safe and efficient operation, maintenance and management of the facility. View further information at our dedicated website www.chemicalhandling.org

The four discipline of execution

The 4 Disciplines exist for one reason: to execute on a plan in the midst of the whirlwind of distractions. Most people are so busy just maintaining the business—just keeping their heads above water—most of the time they can't even hear you, let alone execute on your most important priorities. The 4 Disciplines focuses your team's energy on a winnable game in…

Jumping the S-Curve : how to beat the growth cycle, get on top, and stay there

Recently, some bestselling management books have focused on providing a recipe for greatness, while others have sought to unlock the secrets of long-term success. But a detailed analysis at the intersection of the two, one that explains how some companies manage to achieve repeated peaks of business performance, has been missing — until now. Accenture’s Paul Nunes and Tim Breene have found …

High performance companies

High Performance Companies complements the frameworks for strategy making detailed in many existing books, proposing a number of rules of thumb (or principles) that companies can consider when making their day-to-day decisions which, in turn, will determine their actual strategies. These principles traverse a wide range of scenarios, such as strategic changes implemented by companies, resource…

HBR guide to finance basics for managers

Can you prepare a breakeven analysis? Do you know the difference between an income statement and a balance sheet? Or understand why a business that’s profitable can still go belly-up? Has your grasp of your company’s numbers helped—or hurt—your career?Whether you’re new to finance or you just need a refresher, this go-to guide will give you the tools and confidence you need to master …

Ilmu sistem : meningkatkan mutu dan efektivitas manajemen 1

Pada abad ke-21 yang sering dikenal sebagai era informasi, para pakar dan praktisi manajemen dituntut untuk menumpahkan pemikirannya pada upaya keterpaduan dan keterkaitan. Perihal ini dicirikan dengan berbagai terminologi yang populer seperti koordinasi, integrasi, sinkronisasi, sinergi, kohesi, komplementer dan berjaringan (networking). Kecenderungan ini menggambarkan perlunya daya rangkai da…

Warehouse and Distribution Centre

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ISBN/ISSN

978-988-15663-9-3

Deskripsi Fisik

250 p., ; 26 cm

Judul Seri

-

No. Panggil

REF LO MUL w

Hostage at the table : how leaders can overcome conflict, influence others, a…

George Kohlrieser—an international leadership professor, consultant, and veteran hostage negotiator—explains that it is only by openly facing conflict that we can truly progress through the most difficult business challenges. In this provocative book, he reveals how the proven techniques and psychological insights used in hostage negotiation can be applied successfully to any personal or bu…

Focused energy : mastering bottom-up organization

In today's world of rapid change, companies must unleash energy at all levels to identify new opportunities. But unleashing energy creates centrifugal forces that can pull the organization apart. Setting energy in motion isn't enough-it has to be focused. No single theory can capture how successful companies simultaneously generate and focus energy. Far better is to draw upon multiple perspecti…

Full engagement! : inspire, motivate, and bring out the best in your people

In these tough economic times, everyone is expected to produce more with less. And yet, studies have shown that on average, employees are working at only a fraction of their potential. What are managers to do? How can they inspire their people to perform at their absolute best? Whatever the situation, a good manager can quickly organize a group of average performers into a high-functioning team…

Fast innovation : achieving superior differentiation, speed to market, and in…

“How can I create an innovation engine that will consistently deliver substantial organic growth?” This question is the number-one issue for most CEOs and senior executives today. Innovation is a critical driver of organic growth, yet based on the authors' research, only a small percent of companies effectively use innovation to sustain long-term, profitable growth. And the stakes couldn't…

Accelerate : building strategic agility for a faster-moving world

t’s a familiar scene in organizations today: a new competitive threat or a big opportunity emerges. You quickly create a strategic initiative in response and appoint your best people to make change happen. And it does—but not fast enough. Or effectively enough. Real value gets lost and, ultimately, things drift back to the default status.Why is this scenario so frequently repeated in indust…

Driving result through social networks : how top organizations leverage netwo…

Most leaders are desperately seeking ways to get greater results from their organizations. While they are quick to acknowledge the value and power of informal networks for getting work done, far too often leaders apply flawed approaches to generating business results from networks. What they need is a proven method for assessing and managing networks for strategic purposes. Driving Results Thr…

The 10-day MBA : step by step guide to mastering the skills taught in top bus…

The 10-day MBA : step by step guide to mastering the skills taught in top business schools is an invaluable resource on business education. The bestselling book covers all the facts and gets the readers up-to-speed with the latest information in the world of business and individual finance. The book comprises of material taught in top business schools like Harvard, Stanford, University of Chica…

Beyond performance management : Why, When, and How to Use 40 Tools and Best P…

There’s a bewildering array of management tools out there. And they all promise to help you excel at the toughest parts of your job: defining your organization’s strategic direction, managing customers and costs, and boosting workforce performance.But just 30 percent of these tools deliver as intended. Why? As Jeremy Hope and Steve Player reveal in Beyond Performance Management, while many…

Service management : mewujudkan layanan prima

Tema sentral buku ini adalah membangun layanan prima dalam sebuah organisasi. Layanan (service) bukan saja bermanfaat sebagai pelengkap produk yang ditawarkan, namun juga merupakan kunci diferensiasi setiap perusahaan. Meminjam konsep The Flower of Services rumusan almarhum Christopher Lovelock, layanan bisa dianalogikan sebagai delapan daun bunga yang melekat pada setiap penawaran produk: info…

Contemporary strategy analysis

Considered by many to be the best textbook on Strategy, Contemporary Strategy Analysis 7 th editionbuilds on the strengths of previous editions by introducing students to the core concepts and principles of strategy. Rob Grant eloquently combines theory with current real world examples and practice using a clearly written, logical and comprehensive approach. An improved focus on strategy imp…

Corporate culture modification : a guide for managers

Edisi

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ISBN/ISSN

978-08-3836-9

Deskripsi Fisik

xxi, 133 p., ; illus : 21 cm ;bibliography

Judul Seri

-

No. Panggil

LC 658.04 GON c

HR from the outside in six competencies for the future of human resources

"This definitive work on HR competencies provides ideas and tools that help HR professionals develop their career and make their organization effective. -Edward E. Lawler III, Professor, University of Southern California "This book is a crucial blueprint of what it takes to succeed. A must have for every HR professional." -Lynda Gratton, Professor, London Business School "One single concept…

Execution : the discipline of getting things done

When Execution was first published in 2002, it changed the way we did our jobs. By analysing the discipline of getting things done, it helped thousands of business people to make the final leap to success. Now, Larry Bossidy and Ram Charan reframe their empowering message for a world in which the old rules have been shattered and radical change is becoming routine. For the foreseeable future: -…

Facilitating Groups to Drive Change

Facilitation can provide a key route to creating buy-in to the need for change and associated change initiatives. But, this only happens when facilitation is used in the right way. The authors outline the guiding principles of facilitation that every change leader needs to understand to successfully drive change. 

This book will make the principles of…

Financial management

Financial management

The execution premium : linking strategy to operations for competitive advantage

In a world of stiffening competition, business strategy is more crucial than ever. Yet most organizations struggle in this area--not with formulating strategy but with executing it, or putting their strategy into action. Owing to execution failures, companies realize just a fraction of the financial performance promised in their strategic plans.

It doe…

Understanding michael porter : the esential guide to competition and strategy

Competitive advantage. The value chain. Five forces. Industry structure. Differentiation. Relative cost. If you want to understand how companies achieve and sustain competitive success, Michael Porter’s frameworks are the foundation. But while everyone in business may know Porter’s name, many managers misunderstand and misuse his concepts.

Regression Model for Vessel Service Time: Container,Performance,Statistic and…

The rapid development in container terminal ports in providing efficient and effective services and high port productivity are necessary nowadays. It is happen as current demands from new generation of container vessels are an indicator to the container terminal operators how serious international trade via sea. This work shares scenario of service time at container terminal as a sign of its pe…

Value investing in growth companies : how to spot high growth business and ge…

How to apply the value investing model to today's high-growth Asian companies This revised edition of Value Investing in Growth Companies serves as a step-by-step guide that lets investors combine the value investing and growth investing models to find excellent investment opportunities in emerging Asian companies. Though these two investing styles are very different, the authors' proprietary "…

Port security management

Sea and freshwater ports are a key component of critical infrastructure and essential for maintaining global and domestic economies. In order to effectively secure a dynamic port facility operation, one must understand the business of maritime commerce. Following in the tradition of its bestselling predecessor, Port Security Management, Second Edition continues to supply read…

Warehousing management : a complete guide to improving efficiency and minimiz…

Warehouses are an integral part of the modern supply chain, involved in sourcing, producing and distributing goods. However, due to the complexities of warehouse operations they can often be one of the most costly parts of the supply chain. Their efficient management is therefore critical for minimizing cost and contributing to an effective and efficient supply chain. Warehouse Management pro…

Lloyd's Ports of the world 1984

Content this book about port information in Africa, Nort America, Central America, South America, Asia, Australia, Europe, Scandinavia and United Kingdom.

Winning global markets : how business invest and prosper in the world's high-…

A new marketing paradigm focuses on the concentrated economic power of 600 global City-Centered Marketing: Why Local is the Future of Global Business is a compelling practical analysis of a new direction of marketing within the context of intensifying urbanization and the shift of global economy from West to East. Philip Kotler, one of the world's foremost marketing experts, and his bro…

Crafting The Integrative Value Proposition For Large Scale Transport Infrastr…

Analyzing the way managers plan for the construction of large infrastructure hubs, this study finds that failure to include all stakeholders at the start of a project hampers the timely completion of major projects—and in worst-case scenarios, implementation fails and major projects are shelved. Using new models of stakeholder theory, the discussion compares four case studies: the extension o…

Supply chain economic : rekonstruksi inovasi daya saing increasing return

Buku ini mengulas dengan menarik berbagai aspek tentang pertumbuhan ekonomi, peran inovasi teknologi dan network. Sangat direkomendasikan untuk dibaca oleh penentu kebijakan ekonomi maupun pengambil keputusan di perusahaan.

Oxford dictionary of business and management

Edisi

Fifth Ed.

ISBN/ISSN

978-0-19-923489-9

Deskripsi Fisik

600 p., 16 cm

Judul Seri

-

No. Panggil

REF MG OXF d

Jugaad innovation : a frugal and flexible approach to innovation for the 21st…

Jugaad innovation : a frugal and flexible approach to innovation for the 21st century

Kaizen : the key to japan's competitive success

Kaizen management has two main components. These include improvement, and maintenance of standard operating procedures. Maintaining standards involves training and discipline. Kaizen represents small improvements in the current system, while innovation represents a significant improvement resulting from a major change such as a large investment in new technology or equipment. Everyone in the or…

Training Programs : a compilation of basic workplace learning programs

Edisi

Volume 3 : Train the trainer

ISBN/ISSN

978-1562865559

Deskripsi Fisik

270 hlm., 33 cm

Judul Seri

Info Line : Tips, tools, and intelligence for trainers

No. Panggil

MG TRA t

Leveraging global talent : 5 strategi akselerasi mengembangkan talenta berkel…

Tak ada perusahaan di Indonesia yang melakukan inisiatif going global seagresif dan seambisius Telkom, selama dua tahun terakhir ini. Buku ini menawarkan model 5E (Enthusiasm, Eduknowledge, Exposure, Equity, Enabler), satu konsep yang dibangun Telkom untuk mengakselerasi terciptanya pemimpin-pemimpin hebat berkelas dunia. Model 5E merupakan strategic leverage yang mentransformasi Telkom menjadi…

The port project examination : IRS audit techniques guide

The Port Project Examination Audit Techniques Guide is the product of Group 1304 in the Houston District of the Irs. As of December 1992, the group had explored, evaluated, and examined various related industries of the Port of Houston for a year. This information package represents a summary of their findings. This package is by no means all inclusive, but is meant to assist the examiner in au…

Deltas on the move : Making deltas cope with the effects of climate change

Where a river enters an ocean or sea, sediments transported by the river are deposited. As layer upon layer is deposited a platform of sediment, the delta, is built up and rises above sea level. At the seaside of the delta erosive forces like currents, tides and waves play a role. As long as the net rate of sediment supply exceeds the rate of removal a delta will build seawards.

Modern Port Management Training

This document is intended to study the saving cost of RTG, using electrification comparing usage of diesel engine. This study is intended to give an idea of how much costs can be in saving from the use of electrical shore power connection. The big challenge for the management of PT. Pelabuhan Indonesia IV (Persero) especially Makassar Container Terminal to be abl…

An Assessment of the Applicability of an Environmental Management System (EMS…

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ISBN/ISSN

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Deskripsi Fisik

vii, 85 p., illus : 29 cm

Judul Seri

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No. Panggil

TD PO ARI a

Coastal zone management

Coastal Zone Management contains a comprehensive collection of technical papers on each of the key areas of major relevance in the subject. Topics covered include coastal planning and its related legal problems, as well as management issues, such as the prioritisation of needs and risks and the economic appraisal of coastal initiatives. Further chapters consider techniques for data handling and…

Manajemen Peralatan : Aspek Operasional dan Perawatan

Pelabuhan yang modern dan terbuka untuk perdagangan internasional senantiasa mengikuti perkembangan teknologi perkapalan dan pelayaran yang berkolerasi positif dengan teknologi kepelabuhanan. Desain kapal semakin berukuran besar untuk dapat mengangkut muatan lebih banyak dan waktu berlayar maupun waktu kapal di pelabuhan semakin singkat untuk dapat menjalani sebanyak mungkin rute perdagangan. …

Establishment of Finance Shared Service in IPC

PT. Pelabuhan Indonesia II (Persero) “IPC” state owned port company are embarking on a major expansion and investment plan for port services in Indonesia. Part of IPC’s strategy involves creation of new business entities and subsidiaries who will focus on core commercial and operational services. Acquisitions and mergers may also form part of IPC’s future plans. To support this growth, …

Effective Coaching : Tempat bagi Pemilik Usaha, Manajer, CEO, dan Praktisi HR

Edisi

-

ISBN/ISSN

978-602-249-685-4

Deskripsi Fisik

x, 140 p., 21 cm

Judul Seri

-

No. Panggil

TXT MG SAL e

Container terminals and cargo systems : design, operations management, and lo…

This book presents new insights and successful solutions to the operational problems of automated container terminals and cargo systems. It comprises reports on the state of the art, applications of quantitative methods, as well as case studies and simulation results. Its contributions are written by leading experts from academia and business and address practitioners and researchers in logisti…