George Kohlrieser—an international leadership professor, consultant, and veteran hostage negotiator—explains that it is only by openly facing conflict that we can truly progress through the most difficult business challenges. In this provocative book, he reveals how the proven techniques and psychological insights used in hostage negotiation can be applied successfully to any personal or bu…
In today's world of rapid change, companies must unleash energy at all levels to identify new opportunities. But unleashing energy creates centrifugal forces that can pull the organization apart. Setting energy in motion isn't enough-it has to be focused. No single theory can capture how successful companies simultaneously generate and focus energy. Far better is to draw upon multiple perspecti…
In these tough economic times, everyone is expected to produce more with less. And yet, studies have shown that on average, employees are working at only a fraction of their potential. What are managers to do? How can they inspire their people to perform at their absolute best? Whatever the situation, a good manager can quickly organize a group of average performers into a high-functioning team…
“How can I create an innovation engine that will consistently deliver substantial organic growth?” This question is the number-one issue for most CEOs and senior executives today. Innovation is a critical driver of organic growth, yet based on the authors' research, only a small percent of companies effectively use innovation to sustain long-term, profitable growth. And the stakes couldn't…
t’s a familiar scene in organizations today: a new competitive threat or a big opportunity emerges. You quickly create a strategic initiative in response and appoint your best people to make change happen. And it does—but not fast enough. Or effectively enough. Real value gets lost and, ultimately, things drift back to the default status.Why is this scenario so frequently repeated in indust…
Most leaders are desperately seeking ways to get greater results from their organizations. While they are quick to acknowledge the value and power of informal networks for getting work done, far too often leaders apply flawed approaches to generating business results from networks. What they need is a proven method for assessing and managing networks for strategic purposes. Driving Results Thr…
The 10-day MBA : step by step guide to mastering the skills taught in top business schools is an invaluable resource on business education. The bestselling book covers all the facts and gets the readers up-to-speed with the latest information in the world of business and individual finance. The book comprises of material taught in top business schools like Harvard, Stanford, University of Chica…
There’s a bewildering array of management tools out there. And they all promise to help you excel at the toughest parts of your job: defining your organization’s strategic direction, managing customers and costs, and boosting workforce performance.But just 30 percent of these tools deliver as intended. Why? As Jeremy Hope and Steve Player reveal in Beyond Performance Management, while many…
Tema sentral buku ini adalah membangun layanan prima dalam sebuah organisasi. Layanan (service) bukan saja bermanfaat sebagai pelengkap produk yang ditawarkan, namun juga merupakan kunci diferensiasi setiap perusahaan. Meminjam konsep The Flower of Services rumusan almarhum Christopher Lovelock, layanan bisa dianalogikan sebagai delapan daun bunga yang melekat pada setiap penawaran produk: info…
Considered by many to be the best textbook on Strategy, Contemporary Strategy Analysis 7 th editionbuilds on the strengths of previous editions by introducing students to the core concepts and principles of strategy. Rob Grant eloquently combines theory with current real world examples and practice using a clearly written, logical and comprehensive approach. An improved focus on strategy imp…
"This definitive work on HR competencies provides ideas and tools that help HR professionals develop their career and make their organization effective. -Edward E. Lawler III, Professor, University of Southern California "This book is a crucial blueprint of what it takes to succeed. A must have for every HR professional." -Lynda Gratton, Professor, London Business School "One single concept…
When Execution was first published in 2002, it changed the way we did our jobs. By analysing the discipline of getting things done, it helped thousands of business people to make the final leap to success. Now, Larry Bossidy and Ram Charan reframe their empowering message for a world in which the old rules have been shattered and radical change is becoming routine. For the foreseeable future: -…
Facilitation can provide a key route to creating buy-in to the need for change and associated change initiatives. But, this only happens when facilitation is used in the right way. The authors outline the guiding principles of facilitation that every change leader needs to understand to successfully drive change.
This book will make the principles of…
Financial management
In a world of stiffening competition, business strategy is more crucial than ever. Yet most organizations struggle in this area--not with formulating strategy but with executing it, or putting their strategy into action. Owing to execution failures, companies realize just a fraction of the financial performance promised in their strategic plans.
It doe…
Competitive advantage. The value chain. Five forces. Industry structure. Differentiation. Relative cost. If you want to understand how companies achieve and sustain competitive success, Michael Porter’s frameworks are the foundation. But while everyone in business may know Porter’s name, many managers misunderstand and misuse his concepts.
The rapid development in container terminal ports in providing efficient and effective services and high port productivity are necessary nowadays. It is happen as current demands from new generation of container vessels are an indicator to the container terminal operators how serious international trade via sea. This work shares scenario of service time at container terminal as a sign of its pe…
How to apply the value investing model to today's high-growth Asian companies This revised edition of Value Investing in Growth Companies serves as a step-by-step guide that lets investors combine the value investing and growth investing models to find excellent investment opportunities in emerging Asian companies. Though these two investing styles are very different, the authors' proprietary "…
Sea and freshwater ports are a key component of critical infrastructure and essential for maintaining global and domestic economies. In order to effectively secure a dynamic port facility operation, one must understand the business of maritime commerce. Following in the tradition of its bestselling predecessor, Port Security Management, Second Edition continues to supply read…
Warehouses are an integral part of the modern supply chain, involved in sourcing, producing and distributing goods. However, due to the complexities of warehouse operations they can often be one of the most costly parts of the supply chain. Their efficient management is therefore critical for minimizing cost and contributing to an effective and efficient supply chain. Warehouse Management pro…
Content this book about port information in Africa, Nort America, Central America, South America, Asia, Australia, Europe, Scandinavia and United Kingdom.
A new marketing paradigm focuses on the concentrated economic power of 600 global City-Centered Marketing: Why Local is the Future of Global Business is a compelling practical analysis of a new direction of marketing within the context of intensifying urbanization and the shift of global economy from West to East. Philip Kotler, one of the world's foremost marketing experts, and his bro…
Analyzing the way managers plan for the construction of large infrastructure hubs, this study finds that failure to include all stakeholders at the start of a project hampers the timely completion of major projects—and in worst-case scenarios, implementation fails and major projects are shelved. Using new models of stakeholder theory, the discussion compares four case studies: the extension o…
Buku ini mengulas dengan menarik berbagai aspek tentang pertumbuhan ekonomi, peran inovasi teknologi dan network. Sangat direkomendasikan untuk dibaca oleh penentu kebijakan ekonomi maupun pengambil keputusan di perusahaan.
Jugaad innovation : a frugal and flexible approach to innovation for the 21st century
Kaizen management has two main components. These include improvement, and maintenance of standard operating procedures. Maintaining standards involves training and discipline. Kaizen represents small improvements in the current system, while innovation represents a significant improvement resulting from a major change such as a large investment in new technology or equipment. Everyone in the or…
Tak ada perusahaan di Indonesia yang melakukan inisiatif going global seagresif dan seambisius Telkom, selama dua tahun terakhir ini. Buku ini menawarkan model 5E (Enthusiasm, Eduknowledge, Exposure, Equity, Enabler), satu konsep yang dibangun Telkom untuk mengakselerasi terciptanya pemimpin-pemimpin hebat berkelas dunia. Model 5E merupakan strategic leverage yang mentransformasi Telkom menjadi…
The Port Project Examination Audit Techniques Guide is the product of Group 1304 in the Houston District of the Irs. As of December 1992, the group had explored, evaluated, and examined various related industries of the Port of Houston for a year. This information package represents a summary of their findings. This package is by no means all inclusive, but is meant to assist the examiner in au…
Where a river enters an ocean or sea, sediments transported by the river are deposited. As layer upon layer is deposited a platform of sediment, the delta, is built up and rises above sea level. At the seaside of the delta erosive forces like currents, tides and waves play a role. As long as the net rate of sediment supply exceeds the rate of removal a delta will build seawards.
This document is intended to study the saving cost of RTG, using electrification comparing usage of diesel engine. This study is intended to give an idea of how much costs can be in saving from the use of electrical shore power connection. The big challenge for the management of PT. Pelabuhan Indonesia IV (Persero) especially Makassar Container Terminal to be abl…
Coastal Zone Management contains a comprehensive collection of technical papers on each of the key areas of major relevance in the subject. Topics covered include coastal planning and its related legal problems, as well as management issues, such as the prioritisation of needs and risks and the economic appraisal of coastal initiatives. Further chapters consider techniques for data handling and…
Pelabuhan yang modern dan terbuka untuk perdagangan internasional senantiasa mengikuti perkembangan teknologi perkapalan dan pelayaran yang berkolerasi positif dengan teknologi kepelabuhanan. Desain kapal semakin berukuran besar untuk dapat mengangkut muatan lebih banyak dan waktu berlayar maupun waktu kapal di pelabuhan semakin singkat untuk dapat menjalani sebanyak mungkin rute perdagangan. …
PT. Pelabuhan Indonesia II (Persero) “IPC” state owned port company are embarking on a major expansion and investment plan for port services in Indonesia. Part of IPC’s strategy involves creation of new business entities and subsidiaries who will focus on core commercial and operational services. Acquisitions and mergers may also form part of IPC’s future plans. To support this growth, …
This book presents new insights and successful solutions to the operational problems of automated container terminals and cargo systems. It comprises reports on the state of the art, applications of quantitative methods, as well as case studies and simulation results. Its contributions are written by leading experts from academia and business and address practitioners and researchers in logisti…
Maximize the quality and efficiency of your organization If you want to make your organization or team more productive, you have to change the way it thinks. Combining the leading improvement methods of Six Sigma and Lean, this winning technique drives performance to the next level. But the jargon-packed language and theory of Lean Six Sigma can be intimidating f…
Everyone in business is involved in strategy. Whether it be formulating it or implementing it. Every business from Fortune 500 companies to internet start-ups is reliant on strategy for survival and success. Mastering Strategy brings you the latest thinking from the world's top international business schools. This rich mix of thought leadership covers all the top strategy issues, from mergers…
Risiko bisa terjadi pada setiap tahapan produksi. Berdasarkan rantai nilai (value chain), proses operasi inti perusahaan mulai dari logistik outbound, proses internal perusahaan, pemasaran, sampai pelayanan purna jual. Risiko bisa terjadi pada setiap tahapan tersebut. Demikian juga dengan proses dukungan perusahaan (supporting activities), termasuk pengelolaan sumber daya manusia (SDM, organi…
Buku ini menjelaskan bagaimana memahami pentingnya mengelola pengetahuan yang ada agar bangsa kita banyak yang berkualitas dan akhirnya menjadikan kita semakin bangga sebagai bangsa Indonesia.
Buku ini terdiri dari 2 bagian. Pada bagian I tentang Esensi Knowledge Management dan pada bagian II Harmoni Knowledge Management.
Have you ever wondered whether your business continuity plan is any good, or whether you've even got a business continuity plan? Anyone can write a simple document, call it a business continuity plan and hope for the best. But, unless you know that it will do what it is supposed to, it may be a wasted investment. This practical guide to the ISO22301 business continuity management system standar…
Empowerment Takes More Than a Minute menceritakan kisah Michael Hobbs, seorang direktur dan CEO yang tengah menghadapi kenyataan yang menyakitkan: perusahaan yang dipimpinnya akan hancur digilas persaingan jika ia tidak segera membenahi nilai dan kebiasaan yang telah berurat akar dalam perusahaannya. Ketika bertemu dengan sang Manajer yang Memampukan Karyawannya, Sandy Fitzwilliam, ia disadarka…
Introduction to Security has been the leading text on private security for over thirty years. Celebrated for its balanced and professional approach, this new edition gives future security professionals a broad, solid base that prepares them to serve in a variety of positions. Security is a diverse and rapidly growing field that is immune to outsourcing. The author team as well as an outstanding…
The first volume tackles a wealth of complex jurisdictional aspects, ranging from the enforcement of maritime claims to a detailed analysis of the conditions of arrest of ships, including reconsideration of wrongful arrest, beneficial ownership, forum non-convenience and limitations upon the jurisdiction of the English courts. Key features of Volume One: Expert analysis of the very latest case …