This paper aims to provide an answer to the important question of how can accurate assessment of supply chain practice and performance be conducted? By conducting audits across a sample of value streams it is thereby possible to identify the components of “good practice” via evidencebased procedures.
In the domain of supply chain management or logistics, there exists a large gap between the needs of companies and the wealth of available best practices. To remedy this situation, we have built a causal model. This causal model relates the use of best practices to the resulting performances, grouped under four main objectives: flexibility, reaction time, quality and cost. Furthermore, based on…