The purpose of this paper is to analyse the transition from measurement to management in relation to intellectual capital (IC). It aims to understand the relationships between measurement of IC and operational activities, strategies and context.
This paper is intended to extend previous research by exploring the scope of integration and its impact on firm performance. In addition to, examining dyadic integrative relationships, the research also looks at firm-wide process-oriented integration.
The paper's aim is to replicate and compare Huo et al.'s study to better understand performance drivers of third‐party logistics (3PL) in mainland China and to disseminate Hong Kong 3PL providers' experience to mainland China's peers.
In order to provide a deeper understanding of small business performance the study aims to analyse data from a national survey into small firms in the events sector.
The purpose of this study is to empirically explore the causal relationships between human capital, structure capital, and customer capital (CC) with intellectual capital (IC) in the logistics industry.
This study explores the individual and joint effects of operations, marketing, and logistics functions on the level of business performance. The main purpose is to test whether the business performance achieved when logistics function is in complete coordination with operations andmarketing functions is superior to the performance when the functions operate in a less coordinated manner.
The purpose of this paper is to present a conceptual analysis of the theoretical and managerial bases and objectives of predictive business. Predictive business refers to operational decision-making and the development of business processes on the basis of business event analysis. It supports the early recognition of business opportunities and threats, better customer intimacy and agile reactio…
This paper aims to identify factors that considerably impact business performance of lean manufacturers (companies with extensive use of lean tools and excellent operational performance).
This study aims to investigate the relationship between lean practices, operations performance (OP), and business performance (BP).
The Internet added another dimension to traditional commerce when online business became available. Because of the mushroom growth of online businesses in the late 1990s, DotCom bubbles began to burst after the initial euphoria of e-commerce. Since mid-2000, the mass failure of DotComs has had a significant impact on the e-ecosystem. However, there were strong survivors and successful DotComs a…
This paper aims to investigate how to improve business service quality (BSQ) in an e-commerce environment. It also serves as a basis for developing a BSQ measurement instrument in an e-commerce environment.