Here in the quiet hours of my life, I write this short story for which I give much credit to my wife Ying-Lun for this opportunity and for her advice, interpretations and giving me the understanding, time, patience, love and “quiet time” needed to accomplish this writing that I have longed to do for so many years. I dedicate this book to my wife Ying-Lun Ng Fletcher. and To Dr. David C. Wyl…
Summary Purpose – The purpose of this study is to explore the broad issues related to business excellence and the application of such programs. Design/methodology/approach – In brief, this study investigated the use of business excellence programs including the use of the ISO 9000:2000 series of standards, by anadian organizations. The results of a national survey on the use of business …
Eco-efficiency is an instrument for sustainability analysis, indicating how efficient the economic activity is with regard to nature's goods and services. This paper conducts an ecoefficiency analysis for regional industrial systems in China by developing data envelopment analysis (DEA) based models. Using real data of 30 provinces in China, an empirical study is employed to illustrate the patt…
Abstract Energy-saving target ratios (ESTR) for 17 APEC economies during 1991–2000 are computed in a total-factor framework. All nominal variables are transformed into real variables by the purchasing power parity (PPP) at the 1995 price level. The data envelopment analysis (DEA) approach is used to find the energy-saving target (EST) for APEC economies without reducing their maximum potenti…
Abstract Organizations realize that a strong supporting logistics or electronic logistics (e-logistics) function is an important organizational offering from both the commercial and the consumer perspective. The implications of e-logistics models and practices cover the forward and reverse logistics functions of organizations. They also have a direct and profound impact from an environmental …
G iven its severity, it’s hardly surprising that the recent worldwide recession continues to be the focal point of much analysis. Financial meltdown, together with the crumbling of asset markets and world trade, ensured that few economies escaped its destructive effects. But many bailouts and fiscal stimulus packages later, it would seem that the recovery is finally under way. That stock mar…
ver the last half-century, most of the best-recognized global brands have been headquartered in developed countries. In the last dozen years, new brands such as South Korea’s Samsung and Brazil’s Embraer have carved big names for themselves. Here is how the line-up of the world’s power brands will change over the next few decades. Amid the current global slump, many of the world’s blu…
Abstract Purpose – The reader of Alfred Marshall writings confronts a variety of businessmen portraits that coexist along his epoch. The purpose of this paper is to describe Marshall’s understanding of the capitalist-owner concept, the way in which access to capital determined the emerging role played by entrepreneurs, the differences between entrepreneurs and managers in order to expose …
Purpose – The purpose of this paper is to provide a brief and partial overview of some of the issues and authors that have dominated British industrial relations research since 1965. It is cast in terms of that year being the astronomical Big Bang from which all else was created. It traces a spectacular growth in academic interest and departments throughout the 1970s and 1980s, and then comme…
Abstract Purpose – This paper aims to investigate the relationship between board process attributes and company performance of family-owned companies within an emerging country context. Design/methodology/approach – A survey questionnaire was developed and conducted on a sample of privately-held Turkish companies where a total of 386 usable questionnaires were returned. From the original …
ABSTRAK Melakukan analisa deteksi kecelakaan pada kapal bisa disebabkan oleh beberapa faktor, seperti kerusakan ada sistem kapal, mesin, cuaca, alam/lingkungan serta manusia itu sendiri dan lain – lain sebagainya. Untuk melakukan analisa deteksi kecelakaan pada kapal dalam hal ini tabrakan antar kapal secara dini maka diperlukannya informasi seperti panjang kapal, jarak antar kapal, radius …
Abstract Takes a strategic journey into the future of the airline industry and air travel. The strategic trends and profound changes that are sweeping through the world airline industry and air travel currently, as well as into the next millennium, are analysed. So too are the responses of the lead airlines that are leading the charge in shaping as well as responding to these changes, which wi…
Abstract Purpose – This paper aims to revisit the preventive maintenance scheduling literature. The problem to be solved is the simultaneous scheduling of resource-constrained preventive maintenance and operations. In particular, the expression that defines the period-dependent cost function for a preventive maintenance scheduling activity is redefined. A case study is presented from the sh…
Abstract Formative measurement models were first introduced in the literature more than forty years ago and the discussion about their methodological contribution has been increasing since the 1990s. However, the use of formative indicators for construct measurement in empirical studies is still scarce. This paper seeks to encourage the thoughtful application of formative models by (a) highli…
There are numerous possible advantages to be gained from the accurate prediction of future movements in the Baltic Freight Index (BFI). Because of the difficulties inherent in long-range forecasting, however, the potential for such predictions to provide insight into the future state of the physical dry bulk market is perhaps limited. The greater accuracy of short-term forecasts, on the other h…
Abstract Purpose – This teaching case seeks to explain the main aspects of Acciona’s sustainability strategy and the process of transformation of the company after the new CEO took office in 2004. It also aims to present some possible difficulties of maintaining such strategies in the new economic and political environment. The purpose of the case is to show how three aspects play a releva…
Six simple rules : how manage complexity without getting complicated
George Kohlrieser—an international leadership professor, consultant, and veteran hostage negotiator—explains that it is only by openly facing conflict that we can truly progress through the most difficult business challenges. In this provocative book, he reveals how the proven techniques and psychological insights used in hostage negotiation can be applied successfully to any personal or bu…
Buku Manajemen Konflik dan Pengembangan Profesionalisme ini menyajikan dasar-dasar pengelolaan konflik menjadi suatu transformasi pengembangan profesionalisme. Dalam buku ini, teknik dan dasar-dasar pengetahuan tentang manajemen konflik dirangkum secara ringkas dan detil. Tetapi, semua itu dipaparkan dengan perspektif yang jauh ke depan untuk membantu pembaca menemukan dan mengembangkan kemampu…
This paper investigates the role of arbitration panels in German employment relations. It is the main aim of the analysis to improve our knowledge of the ways through which employment related conflict is formalized within a transparent procedure.
Conflict Management for Managers takes a theory-to-practice approach, focusing on commons types of conflicts managers face. Because of the hands-on nature of conflict management skills, it provides opportunities for interaction and skill practice. The text is divided into four sections. The first section is an overview of the ways in which conflict management techniques and concepts can and sho…