The purpose of this paper is to understand what breaks trust in a customer supplier relationship and how to repair it.
Public-private cooperation on the level of project finance, and provision of large-scale infrastructure projects, is increasing on the global level. This paper uses a multi-actor analysis, in order to explore the critical success factors (CSFs) for sound implementation of public-private partnerships (PPPs) in the port context, and to determine the diverging opinions of stakeholders with regard …
Critical success factors (CSFs) have been widely used in the context of commercial supply chains. However, in the context of humanitarian aid (HA) this is a poorly addressed area and this paper therefore aims to set out the key areas for research.
In this paper, a case study conducted on a small third-party logistics (3PL) company in Hong Kong is presented. This company is interesting in that it has been designated as the “king” of Hong Kong’s 3PL (in-bound) logistics companies. The company has been successful in its overall business performance and in satisfying customers. This company’s strategic alliances with both clients and…
The purpose of this paper is to evaluate the critical success factors for sustainable e-learning in an e-learning ecosystem framework. Three critical components of the e-learning ecosystem including principles and methods, processes and systems, and substance and content are considered based on a comprehensive review of the relevant literature in e-learning.
The purpose of this paper is to explore enterprise resource planning (ERP) implementation project performance of successful and unsuccessful implementations; critical elements (CEs) that are conducive to success; and whether implementation project performance and CEs vary across the number of modules implemented, product type, and number of employees affected by the ERP.