Turnaround time, defined as the total time spent by a vessel within the port area, is one of the most important key performance measures for a container terminal. In this paper, the authors propose a hybrid approach based on simulation and genetic algorithms to investigate vessels’ turnaround time in a real container terminal under different scenarios characterised by increases in containers …
The purpose of this paper is to introduce applied improvisation (AI) as a tool for training humanitarian aid workers. AI incorporates principles and practices from improvisational theatre into facilitation and training. It is an excellent modality for training aid workers to deal with crisis and disaster scenarios where decision-making and collaboration under pressure are critical.
The objective of this paper is to develop a comprehensive model of supply chain and supply chain decision-making complexity that provides an understanding of the drivers of supply chain complexity and strategies to manage supply chain and supply chain decision-making complexity and outcomes.
Despite the fact that customer orientation is increasingly used as a strategic guideline to ensure companies’ long-term success, it is too often left at conceptual level without any managerial or executive translation. To address this practical gap, the purpose of the paper is to build an executive perspective on customer orientation through the mechanism of customer value dimensions.
Purpose – This paper seeks to present a decision-making model for manufacturers to maximize their profits in reverse logistics operations. Design/methodology/approach – A system dynamic model has been developed to complement with prior models and is validated using data collected from a computer company manufacturer handling returns with volumes transacted over a period of two years. F…
The purpose of this paper is to assess the efficiency, effectiveness and performance of logistics companies in Singapore and Malaysia which are the growing logistics hubs in Asia by using a triangular data envelopment analysis (DEA). It also identifies various factors that significantly affect the efficiency, effectiveness and performance of the Singaporean and Malaysian logistics companies and…
This paper compares a number of theoretical models of decision-making with the way in which senior managers make decisions in practice. Six prominent decision-makers were interviewed about their own decision-making style, as well as their use of decision support technology. Significant variation was found in personal decision-making styles. However, some central themes emerged, such as the imp…
A central concern of systems engineering is selecting the most preferred alternatives for implementation from among competing options. The selection process is sometimes called tradeoff analysis, and is often built on the methods of decision analysis and utility theory. The process can be loosely divided into two parts, a first part in which one determines the relativepriority of various requ…