This paper aims to propose a method for forecasting product returns based on reason codes. The methodology uses two approaches, namely central tendency approach and extreme point approach, and is developed for the consumer electronics industry.
The purpose of this paper is to address the prerequisites for achieving coordinated action in reverse distribution systems. It is an underlying assumption in distribution, logistics and supply chain management that a higher level of coordination between the actors is superior to a lower, and a higher levels of coordination will in turn lead to increased performance. Coordination requires the ac…