Purpose – This paper seeks to present a decision-making model for manufacturers to maximize their profits in reverse logistics operations. Design/methodology/approach – A system dynamic model has been developed to complement with prior models and is validated using data collected from a computer company manufacturer handling returns with volumes transacted over a period of two years. F…
The purpose of this paper is to report on research undertaken to investigate whether current reverse logistics theories and models can be totally applied in developing countries like China using the electronic industry as a case study.
The purpose of this paper is to develop a model for forecasting product returns to the company for recycling in terms of quantity and time.
This paper aims to propose a method for forecasting product returns based on reason codes. The methodology uses two approaches, namely central tendency approach and extreme point approach, and is developed for the consumer electronics industry.
Aims to identify the importance of segmentation both as part of the network design process and as an operational tool for correctly allocating products to appropriate supply chains.
Many people believe that good documentation systems are vital for quality performance of a company. However, if the system is not optimized or it does not take the specific industry into consideration, inefficiency may result. Therefore, in the process of implementing the ISO 9000 standards, careful matching between the standard requirements with the practical characteristic of the industry i…
The purpose of this paper is to explore the impact of the product residual value (PRV) and the loss of value over time of returned products in the reverse supply chain configuration. It also examines whether or not the distinction of Fisher’s functional and innovative products holds for the reverse supply chain.