Surveys the importance of logistics services attributes to small and large international shipping firms (shippers/sellers). It appears that service priorities of international shippers are consistent with the findings of previous (US domestic) carrier selection. Reliability, transit time and cost rank in the same order for small and large firms. Significant differences exist with respect to sma…
As organizations strive to become more competitive in today’s challenging business environment, global supply chain management (GSCM) infused by information technology (IT) is being offered as a paradigm to achieve dramatic improvements in cost and time. This study examines the critical role played by IT to improve GSCM practices. The paper starts by classifying all the IT related articles …