ISO 9000 standards for quality system management are involving a higher and higher number of enterprises and organizations. This paper presents a detailed analysis of certification diffusion in Italy and in some European countries with similar economic structures. Benchmarking and evolution forecasts are based on the “logistic model”, traditionally used for studying biological growth phenom…
The purpose of this paper is to analyze the existence of differences in the implementation of environmental practices between companies that possess some form of certified environmental management system (ISO 14001 or EMS) and those that do not have any such system. This study also investigates whether companies with a certified EMS are also making additional environmental demands on their supp…
CALS is a strategy developed by government and industry over the past ten years to use information technology and international standards to enable improvements in business processes. The approach consists of a logical framework which has both a technical segment and a management segment. Additional components in the strategy include the development of models, defining visions, and capturing …