This paper aims to provide a tool for measuring air passenger satisfaction and for identifying the critical service aspects available in the terminal in order to offer services characterised by a high level of quality.
The purpose of this paper is to illustrate the evaluation of three innovative project options for the transformation/upgrading of the Port of Genoa-Italy according to the community impact evaluation (CIE).
The pressure on logistics companies to embrace green processes has increased significantly in the last few years. Within the broad concept of green supply chain management, a review of the existing literature has highlighted a need to understand how green supply chain practices (GSCP) can contribute to improving company performance from an environmental point of view, as well as economic and op…
Companies in the freight transportation industry can currently make use of an increasing number of applications based on Information and Communication Technology (ICT) to improve the performance of their processes. Although these applications have become more widely used in recent years, there is still little research focussing on the actual adoption rate. The present study aims to fill this ga…
This purpose of this paper is to present a methodology for optimally planning long-haul road transport activities through proper aggregation of customer orders in separate full-truckload or less-than-truckload shipments in order to minimize total transportation costs.
In today’s supply chain management practices, a successful strategy depends increasingly on the performance of third party logistics (3PLs) providers as they play a key integrative role linking the different supply chain elements more effectively. Information and communications technology (ICT) has become an important element of 3PL competitive capability as it enables higher levels of supply…
The main aim of the research is to shed light on the role of information and communication technology (ICT) in the logistics innovation process of small and medium-sized third party logistics providers (3PLs).
Notes that logistics costs in the grocery sector, in Italy, are about 25,000 billion lire and that in order to reduce these costs logistics integration has to be improved between institutions of the distribution channel. Focuses on two of the main institutions of the grocery distribution channel: branded product industry and large‐scale trade. Referring to these institutions and to the logist…