It is vital that an enterprise establishes the relative performance of its processes within any market sector. As an enterprise measures and monitors the performance of its competitors’ processes vis‐à‐vis their own, the enterprise can be described as initiating a benchmarking study. This paper describes the knowledge acquisition methodology and the knowledge management methodology adopt…
Attempts to question the established paradigms of the relationship between logistics companies and their traditional customers, the suppliers, the manufacturers, retailers and wholesalers. Calls for a completely open mind to the role of logistics in future and seeks to address concerns that ought to be felt by logistics managers (both managers of companies and managers of the internal logistics…