The aim of this research is to analyze the relationships between environmental uncertainty (EU), logistics information systems (LIS), logistics integration (LI) such as internal integration (II) and external integration (EI) and customer service performance (CSP) of port logistics firms. This research verified the relationships between variables by an analysis of structural equation modeli…
The aim of this research is to analyze the relationships between environmental uncertainty (EU), logistics information systems (LIS), logistics integration (LI) such as internal integration (II) and external integration (EI) and customer service performance (CSP) of port logistics firms. This research verified the relationships between variables by an analysis of structural equation modeling. T…