A simulation approach to measuring supply chain performance is evaluated which incorporates order release theory. Within manufacturing a number of order release mechanisms have been developed. The importance of order release is first examined and its applicability to monitoring the performance of the supply chain is proposed. A simulation model of a typical, single channel logistics network was…
When approaching a stock-out situation, a company should be able to actively manage the allocation of available products on the basis of customer requirements and priorities as well as contractual relationships. The purpose of this paper is to describe different order promising mechanisms and analyze how well they can contribute to the effective management of stock-out situations.
The purpose of this paper is to assess the existence of logistics performance gaps in the dyadic order fulfillment process.
Order fulfillment is a key process in managing the supply chain. It is the customers' orders that put the supply chain in motion, and filling them efficiently and effectively is the first step in providing customer service. However, the order fulfillment process involves more than just filling orders. It is about designing a network and a process that permits a firm to meet customer requests …
Modern manufacturing systems enable manufacturing management to plan, control and record manufacturing activities. However, manufacturers have been found to adopt practices and incur overheads to deride the benefits arising in other operational areas of their activities from the implementation of traditional systems. Current manufacturing practices are burdened by the legacy of these traditiona…
The purpose of this paper is to develop a scale for measuring information quality in the order fulfilment process.
The purpose of this paper is to generate a performance model for an order‐to‐delivery (OTD) process in delivery scheduling environments. It aims to do this with a triadic approach, encompassing a customer, a supplier and a logistics service provider.