The first purpose of this paper is to define the relevant types of logistics quality deficiencies (LQDs) in the dyadic order fulfillment process. The second purpose is to find the variables for measuring the different types of LQDs.
Edisi
Vol. 24 Iss 9 pp. 944 - 957
ISBN/ISSN
-
Deskripsi Fisik
16 p .
Judul Seri
International Journal of Quality & Reliability Management