The purpose of this paper is to construct a realistic best practice benchmark and develop a methodology for comparison of individual suppliers of marine bunker fuel. As is well-known in this trade, unfair business behaviors in the bunker fuel market are not uncommon, resulting in financial losses for the buyers
The purpose of this paper is to discuss and assess the structural characteristics (conceptual utility) of the most popular classification and predictive techniques employed in customer relationship management and customer scoring and to evaluate their classification and predictive precision.