Examines the interorganizational alliance of a buyer and supplier with the expressed objective of improving the quality of existing purchased parts. Supplier quality can be improved through the implementation of various programmes such as statistical process control (SPC). Supplier quality improvement is viewed as two‐dimensional; there may be improvement owing to the modification of product …
The need to make forecasts is commonplace in industry. The accuracy (and hence, usefulness) of forecasts varies from one sector to another, but is rarely high. Describes an approach to the monitoring of forecasts which aims to detect significant inaccuracy and to quantify the correction(s) that need to be made, based on well‐established methods of SPC, and so it also allows any changes in the…