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Ditemukan 1 dari pencarian Anda melalui kata kunci: subject="e-Transformation"

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Port e-Transformation, customer satisfaction and competitiveness

JOSE L. TONGZON Sang-Yoon Lee Yonghee Kim

e-Transformation in container ports means port organization-wide innovative transformation encompassing internal and external value chains based on information and communication technology. There is a considerable theoretical literature on the impact of e-Transformation on business performance, but there is very little empirical study on its effectiveness in ports. The objective of this paper i…

Edisi: 2015
ISBN/ISSN: 1464-5254
Deskripsi Fisik: 15 p.
Judul Seri: Maritime Policy & Management The flagship journal of international shipping and port research
No. Panggil: ATC LO LEE p

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