The cruise industry has been dynamically advancing over the last decades with an average annual growth rate in the worldwide number of cruise passengers of 7.84 per cent between 1990 and 2013. The Mediterranean Sea is the second cruise destination worldwide. The cruise market is characterized as an oligopoly within the subsector of cruise companies. A similar situation occurs in the Mediterrane…
Customer service is of significant concern to an airline passenger. The on‐time performance of an airline is one of the important indicators of customer service. Analyses whether there is any relationship between airline flight delays and the financial situation of an airline. Identifies association between the probability of delay and financial factors of an airline using logistic regressi…
An efficient supplier management is of central importance for successful supply chain management. It begins with the identification of potential suppliers and leads to the controlling of the supplier-buyer-connection. This paper aims to design a new supplier-rating system that fits the practical needs of supplier rating and supports many other steps of the suppliers management process.