Our paper introduces the Global Knowledge Management Framework (GKMF) which describes components and influence factors of knowledge management in globally distributed settings. The framework identifies the key aspects when designing knowledge management processes and systems and can be used for two main purposes. On the one hand, it guides development processes by providing a solution space and…
This paper deals with the dynamics of internationalisation and globalisation of the freight-forwarding and logistics service providers. A case study, based on E.ON, Stinnes, Schenker, BTL and other European and non-European firms, is presented in order to illustrate the process. The organisation and strategies developed by the firms under study with the aim to expand their activities on Europea…